Most people do not see the value of having a computer support for their business, office or home computer until they encounter problems such as hanging, slowing down or more disastrously shutting down and can no longer be opened. Computers need maintenance and minor problems must be attended to immediately before they become worse.
People take care of their health and they visit their doctors for regular medical check-up. Computers, like people also need support. They took get sick when they are affected by virus, spyware and malware. Any symptom should be attended to at once. Big companies have in-house IT specialist to take care of their computer problems. But small companies cannot afford a resident IT specialist. Neither do we have an in-house IT technician at home.
There are many computer support available for small companies and owners of personal computers. These computer supports are affordable and on call when you need them.
Types of Support for Computer Problems
There are basically three ways of getting support for computer problems.
- Onsite Support – IT specialists will visit your site to fix any computer issues personally or install new IT infrastructure
- Phone Support – You can call a help desk and talk to someone about your computer problem and he or she will guide every step of the way.
- Remote Access Support– an IT person will remotely access the network equipment, servers or computers in order to fix the problem without having to visit your site. This type of support is the most convenient and simple way of getting help for your computer problems. You won’t be asking a stranger to walk into your home or office. You don’t need to listen to any instructions that a help desk may give you. All you need to do is make a report and your computer problem is fixed remotely by an IT specialist.