Computer remote access support involves services provided by an IT support person or technician to fix a client’s computer over the internet. He or she does not have to go to the place of the client to personally fix it. When there is a computer problem, the client simply clicks on a link which the service provides in an email.
There are many options to choose from for remote access support. Many services offer tools for remote technical support for computers. You just have to compare them. These tools can be downloaded when you need them or you can set them up in advance so they can be accessible when the computer breaks down.
Best Tools for Remote Access Support
- TeamViewer – You can run this application without an administrator access or system configuration. It does not also need a process to set it up. You simply download it and when you have a computer problem you can communicate with the IT team of your access remote support service.
- Windows Remote Assistance – This is a built-in remote assistance. Once it is launched in your computer, and you experience a problem, you click on the option to invite someone and then select easy connect. A password will be provided. This tool, however is not ideal for permanent solution to your problem.
- Chrome Remote Desktop – The remote access service and you must both have Chrome Remote Desktop. As an end-user you have to enable remote connections.
There are many options for remote access support, but not all of them are easy to use, always available and not entirely ideal for people with limited knowledge on computers. Among the tools for remote access, so far, the TeamViewer is the most convenient and easy for end-users. They can actually see how you are fixing their computer problem on their screens.